Remember if you are having strange problems with any of your devices, do a restart before going crazy and doing things like reinstalling software. It may be that you don’t need your local tech to talk you though booting into your recovery partition and running Disk First Aid. If you can shut down your machine normally do so if not hold the start button down for 10 seconds then let go the machine should be off. Push the button again briefly to restart. If your iOS device locks up (freezes) or will not boot please do the following. Hold down the round button on the front of your device as well as the on off button on the top of your device. Do not let go when it asks you to slide to turn off. Soon it will go black and then you will see a white Apple in the middle of your screen, now you can let go. It will take a couple minutes for your machine to restart so give it time to boot up.
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