Address Book and Apple Mail

A common problem that occurs in all versions of Apple Mail has an easy answer if you know where to look. I got a telephone call from one of my longtime clients, and here is her problem. Every time she tries to send an email to her daughter, Mail puts in an old, no longer current email address. She informs me she has removed the address from her Address Book but Apple Mail still puts in the old address. In an effort to help you, Mail remembers all the people you have sent mail to before so it can fill in that address line for you. However when you remove an address from the Address Book/ Contacts application, Mail keeps right on giving you a bad address. It will show the new address in the list but seems to default to the old one. The answer is located in the Mail program under the Window menu and is called “Previous Recipients.” Choosing this will give you a list of many email addresses. Click on the address and then click “Remove from List.”